In this hotel management course, you will learn how to run the hotel's operations successfully. Training includes: principles of hospitality management, hotel manager requirements and responsibilities, business strategy, manage demand, marketing, financial assets needed to achieve objectives, optimize revenue and measuring the results. This is a complete professional course to train your staff, as well as for individuals who work or plan to work in the Management Department for the hospitality industry.
Module 1 - Introduction
Module 1 - Introduction
1. Hotel Management
Module Exercises
Module 2 - Hospitality
Module 2 - Hospitality
2.1. Hotel Companies
Module Exercises
Module 3 - The General Manager
Module 3 - The General Manager
3.1. The General Manager
Module Exercises
Module 4 - Planning
Module 4 - Planning
4.1. Planning
Module Exercises
Module 5 - Diagnosis
Module 5 - Diagnosis
5.1. Diagnosis
5.2. Market Research
5.3. Market Segmentation
5.4. Definition of the Target Market
Module Exercises
Module 6 - Company Goals
Module 6 - Company Goals
6.1. Company Goals
6.2. Vision Statement
6.3. Mission Statement
6.4. Values Statement
Module Exercises
Module 7 - Strategic Planning
Module 7 - Strategic Planning
7.1. Strategy
7.2. Strategic Planning
Module Exercises
Module 8 - Action Plan
Module 8 - Action Plan
8.1. Action Plan
8.2. Steps for Action Plan Development
Module Exercises
Module 9 - Controlling
Module 9 - Controlling
9.1. Controlling
Module Exercises
Module 10 - Management Actions and Marketing
Module 10 - Management Actions and Marketing
10.1. Management Actions
10.2. Marketing
Module Exercises
Module 11 - Human Resources
Module 11 - Human Resources
11.1. Human Resources Department
11.2. Legal Aspects of Human Resources
11.3. Hiring and Recruitment
11.4. Selection
11.5. Orientation
11.6. Training
11.7. Performance Evaluation
11.8. Wages and Salaries (Remuneration)
11.9. Human Resources Planning
11.10. Participative Management
Module Exercises
Module 12 - Accommodation
Module 12 - Accommodation
12.1. Front Office
12.2. Housekeeping
Module Exercises
Module 13 - Food and Beverage
Module 13 - Food and Beverage
13.1. Characteristics of the Food and Beverage Department
13.2. Food and Beverage Management
13.3. Room Service and Banquets
Module Exercises
Module 14 - Events and Recreation
Module 14 - Events and Recreation
14.1. Events Department
14.2. Recreation
Module Exercises
Module 15 - Controlling Office
Module 15 - Controlling Office
15.1. Controlling Office Operation
15.2. Financial Planning
15.3. Budgeting
15.4. Financial Statements
15.5. Daily Reports
15.6. IT
Module Exercises
Module 16 - Purchasing System and Inventory Management
Module 16 - Purchasing System and Inventory Management
16.1. Purchasing
16.2. Inventory Management
16.3. Inventory Control
Module Exercises
Module 17 - Engineering
Module 17 - Engineering
17.1. The Engineering Department
17.2. Maintenance and Service Control
Module Exercises
The Magnifying Class Certificate is respected and recognized in today's job market.
Upon completion of the online course, the learner will be submitted for a Final Exam. If approved, with an average of 70% or more, the learner can print the Certificate on the Magnifying Class site.
The Certificate issued by the Magnifying Class is valid as a certificate of qualification or professional qualification, according to the hours described above, and cannot be used for other purposes.
- Access the course content from anywhere, at anytime.
- Interactive content that includes instructional videos, tables, charts, illustrations, explanatory reviews of the material and a Final Exam.
- The course is easily accessible, just requiring the learner’s login for the Magnifying Class site.
Magnifying Class brings you the best in e-learning education. There are many reasons to do the courses, but let's just highlight a few. Take a look!
- The courses are prepared by highly qualified teachers in their areas.
- The selected teachers have a lot of practical experience in the course subject and guarantee content with the highest quality.
- Hundreds of skilled and motivated professionals whose mission is to support and collaborate with the teachers, searching for solutions and facilitating learners' learning.
- Editorial Board, composed of highly qualified professionals with the main responsibility of evaluation, introducing improvements and approving the release of courses within a standard that is optimized for learners. The Editorial Board sets the tone for, endorses and maintains the Magnifying Class Courses' uniformity and quality.
- Specialized professionals in several areas, such as pedagogues, production directors, photography directors, video editors, IT professionals, content designers, reviewers and writers working with unbounded confidence that the Magnifying Class online courses spark dreams and create stories.
The courses are outstanding because they are objective, practical, and efficient, offering a great amount of information, in a short time.
The course is completely online. It consists of interactive content with videos that shows the procedures, as well as special illustrations, animations and charts.
During the course, at certain times, the learner is invited to watch specific videos that complement the online content.
In each module, there are practice exercises to reinforce the subject matter and at the end of the course, there is an evaluation. When approved, the learner will be entitled to receive a Certificate of Completion for Course, which is essential for the labor market.
- A picture is worth a thousand words. This concept guides the way the courses are designed. Thus, through the videos, the teacher directly instructs the learner. Through the images, the learner is brought into a practical reality that shows examples of procedures, the manufacturing and the production according to the subject. An unbeatable differential!
- Learners can take the course using laptops, cell phones and tablets, anywhere they can connect to the internet.
- The learner can take the course at home, at school, at work, at any time.
- The learner chooses his or her time to study.
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